sixs Most Frequently Asked Questions

Volatility refers to how often and how large a game pays out. High volatility games pay out big wins but rarely — Nolimit City's Fire in the Hole xBomb is an example. Low volatility games pay out smaller wins more frequently, letting you hold your balance for longer. Choose based on your budget and playing style.

RTP (Return to Player) is the theoretical long-term average return rate of a slot — a measure of how much is returned on average for every ৳100 wagered. For example: Mahjong Ways 2 has a maximum RTP of 96.95%, and Fortune Mouse has a maximum RTP of 96.96%. Most slots at sixs have an RTP above 96%, but this is a long-term average — not a guarantee for any individual session.

In most slots, the free spins feature triggers when a certain number of scatter symbols land at the same time. Free spin rounds usually include multipliers, and additional spins can be re-triggered. Free spin rounds are especially popular in Pragmatic Play's Gates of Olympus and Starlight Princess. Winnings from free spins are generally added directly to your real balance.

Low volatility, high RTP slots are the right choice for players with a small budget. JILI's Fortune Gems (maximum RTP 97%) or PG Soft's Fortune Tiger (maximum RTP 96.81%) are good options to start with. At sixs, minimum bet amounts are kept low across games so you can play for longer on a limited budget. Always bet within your means.

A cooling-off period is a short-term break — usually 24 hours to a few weeks — during which your account is temporarily restricted. Self-exclusion is long-term; it fully closes your account for a set period. The sixs support team can help you choose either option. In both cases, contact support after making your decision to have it applied.

Some common signs are: chasing losses with bigger bets, gambling with household money, feeling unable to stop playing, neglecting family or work because of gambling, and hiding losses. If any of these sound familiar, contact sixs via live chat or take a break.

The minimum age to take part in casino and betting activity at sixs is 21. Proof of age is required during the account verification process. Registration or play by minors is strictly prohibited. Parents and guardians are asked to ensure that children and teenagers do not have access to the account.

sixs's 24/7 live chat and email support can help you set up self-exclusion or deposit limits. Beyond that, reaching out to a trusted family member or a mental health professional is effective. Always treat gambling as entertainment, not a source of income — that mindset is the foundation of problem-free play.

The minimum deposit at sixs across all payment methods is ৳200. This applies to all four methods: bKash, Nagad, Rocket, and Upay. A welcome bonus can be earned on small deposits too, though the bonus amount is calculated based on the deposit size. The minimum withdrawal amount is ৳800.

sixs does not add any processing charge on deposits — the full amount you send is intended to be credited to your account. However, mobile wallet operators (bKash, Nagad, Rocket, Upay) may apply their own service charges according to their own policies; that is a matter for the respective wallet provider.

sixs currently supports deposits through four mobile financial services: bKash, Nagad, Rocket and Upay. Rocket is Dutch-Bangla Bank's mobile wallet. Withdrawals are also available through the same four methods. Transactions can be started from a minimum of ৳200 across all methods.

Log in to your sixs account, go to the deposit section, and select Nagad. Make the payment to the sixs Nagad number shown, using your Nagad app or by dialling *167#. Enter the transaction ID in the form and submit — your balance will be updated within a few minutes. Minimum amount is ৳200.

Once the bKash payment is completed, your sixs account balance is usually updated within a few minutes. Providing the transaction ID correctly speeds up the process. If there is a delay, contact support via live chat with the transaction reference and they will resolve it quickly.

The wagering requirement for sixs's welcome bonus is 10 times the bonus amount. That means you need to place total bets equal to 10 times the bonus before you can withdraw it. Example: 150% bonus on a ৳1,000 deposit gives ৳1,500 → wagering ৳1,500 × 10 = ৳15,000. Bonus winnings can only be withdrawn after the wagering requirement is fully met.

No, the sixs 150% welcome bonus is available only once per account, on the first deposit only. If someone tries to claim the bonus by opening multiple accounts, that will be considered a violation of the rules. However, subsequent deposits are eligible for the weekly reload reward and other promotions.

Yes, bonuses at sixs have a set validity period — wagering must generally be completed within a specified time after the bonus is credited. The exact timeframe is stated in the terms of each offer. If wagering is not completed in time, the bonus and any winnings from it may be forfeited. It is advisable to read the relevant terms carefully before claiming a bonus.

Register a new account and deposit a minimum of ৳200 on your first deposit. Once you activate the bonus option, 150% of your deposit will be added as a bonus — up to a maximum of ৳20,000. Example: On a ৳26,800 deposit, bonus = ৳20,000 → total balance ৳46,800 → wagering ৳20,000 × 10 = ৳2,00,000. See the Terms & Conditions for full details.

Yes, sixs allows you to cancel an active bonus. However, cancelling a bonus will also forfeit all winnings earned from that bonus. Before cancellation, the bonus portion is separated from the rest of your account balance. Contact the support team to confirm the cancellation process.

Teen Patti is a three-card game from the Indian subcontinent where the player with the highest card combination wins. Andar Bahar is a simple game — a joker card is revealed and you bet on whether the next card of the same value will land in the 'Andar' or 'Bahar' pile. Both games are available at sixs with live dealers.

In Baccarat, you bet on one of three outcomes: Player, Banker, or Tie. Two sides are dealt cards and whichever is closest to a score of 9 wins. Tens and face cards count as zero. At sixs's live Baccarat tables, trained dealers from Evolution or Ezugi broadcast live.

Different tables at the sixs live casino have different betting limits — there are tables available for players with small budgets as well as experienced players with large stakes. The specific limits for each table are shown in the lobby once you log in. Live game limits are generally higher than those for slots.

A Roulette wheel has numbers 0–36 (European) or 0–00–36 (American). You can bet on a specific number, a colour (red/black), odd/even, or a group of numbers. The dealer spins the ball and whichever pocket it lands in is the winning number. European live Roulette is the most popular variant at sixs.

Yes, the sixs live casino runs fully on mobile. It works smoothly on both the Android and iOS apps as well as in a mobile browser. A stable internet connection (Wi-Fi or 4G) is needed for a good live experience. The betting interface is laid out for easy use on smaller screens.