For ages 21 and above

sixs Responsible Gaming — Your safety is our priority

sixs believes that betting and casino games are enjoyable only when played in a controlled and informed way. We are committed to the mental and financial wellbeing of every player — because knowing your limits is a real skill.

For ages 21 and above only

Our Commitment

Playing on sixs means spending time in a fair, safe environment — not under pressure from excessive betting or financial risk. We understand that online gaming can start as entertainment but may in some cases go beyond control. That is why we are ready to give every user the tools and information they need to decide for themselves how much to play and when to stop.

Under our Terms and Conditions, no one under the age of 21 may create an account or participate in any game on this platform. This is not just a rule — it is part of our social responsibility.

Below are the measures we have in place to help keep a player safe:

Deposit limit — set how much you deposit per day, week, or month yourself.
Loss limit — betting stops automatically once your losses reach a set amount.
Session time limit — decide in advance how long you will play in one sitting.
Cooling-off period — temporarily suspend your account for a short time.
Self-exclusion — keep your account closed for an extended period.
24/7 support — assistance in Bengali and English via live chat and email.

Check yourself

If your answer to any of the questions below is "Yes", consider seeking support:

1 Do I try to recover losses by placing more bets after losing?

2 Am I placing large bets without my family or friends knowing?

3 Do I want to stop playing but find I cannot?

4 Am I having trouble focusing on daily life or work?

5 Am I using money set aside for essential needs on betting?

Self-limit setting tools

After logging into sixs, you can activate any of the tools below from your account settings at any time. If you have questions about a tool, let us know via live chat.

Deposit limit

Set the maximum amount you deposit on a daily, weekly, or monthly basis yourself. Lowering the limit takes effect immediately; increasing it takes effect after a set waiting period.

Loss limit

If your net losses in a given period exceed a set threshold, you will not be able to place further bets until the next period begins.

Session time limit

Decide in advance how long you will play in one sitting. Once the set time is up, the platform will automatically log you out.

Cooling-off period

If you want a short break, suspend your account for 1 to 30 days. No betting or deposits will be possible during this time.

Self-exclusion

Close your account for an extended period. Once self-exclusion is activated, it will not be lifted before the set period ends.

Support channels

To activate any tool or report a problem, speak to our team in Bengali via 24/7 live chat or email.

Warning signs of problem gambling

As you will see on our about sixs page, we are not just a gaming platform — we also care about user wellbeing. Be alert if you notice the following signs:

Being unable to stop after losing, and placing repeated bets in an attempt to recover losses.

Keeping your gambling activity hidden from family, friends, or colleagues.

Using money meant for daily expenses, debt repayment, or family needs on betting.

Spending long hours playing while neglecting work, studies, or family responsibilities.

Repeatedly failing to quit despite wanting to stop.

Turning to gaming to relieve anxiety, sleeplessness, or stress.

Where to get support

Admitting there is a problem is not weakness — it is the first courageous step. Alongside our support, seek help from family and professional counselling.

sixs live chat

Our support team is available 24 hours a day, 7 days a week in Bengali and English. For account limits, self-exclusion, or any other issue, speak to us directly via live chat.

Email support

Write out the details and send them by email — our team will reply promptly. Email address: [email protected]

Family and trusted ones

Talk openly with the people close to you. The support of family can often be the most effective help — if you cannot cope alone, reach out to them.

Professional counselling

Speak with a mental health specialist or behavioural therapist. Both government and private mental health services are available in Bangladesh.

Health advisory centres

You can visit a local hospital or community health service to seek advice on behavioural addiction. Assistance is provided with full confidentiality.

Support groups

Share your experience with others facing the same issue. Joining a support group can make the road to recovery considerably easier.

Is gambling entertainment or a problem?

Online betting and casino games are recognised worldwide as a legitimate form of entertainment. Everything on the sixs platform — slots, live casino, cricket and football betting — follows this principle: gaming is for enjoyment, not a guaranteed way to make money.

When someone starts to see gaming as their main source of income, or keeps placing bets to cover losses, entertainment turns into a problem. Understanding the difference between the two is important. In recreational gaming, wins and losses are equally accepted; in problem gambling, accepting a loss becomes difficult.

A responsible player always plays within a set budget — an amount they can afford to lose. They play with a clear head and do not place extra bets driven by emotion. sixs supports this mindset — which is why all information on the platform is presented transparently.

Under our Privacy Policy, your gaming data is strictly protected. Your account data or betting history is not sold or transferred to any third party.

If you are wondering whether your gambling habits are problematic, our FAQ section has detailed guidance on this. Our 24/7 support team is also available at all times.

Request direct support

Send us the details below — a member of our responsible gaming team will be in touch shortly.

Username

Message

Age verification and protection of minors

sixs has a clear rule: no one under the age of 21 may participate on this platform. Date of birth is verified at account registration, and identity documents may be requested for any case where there is doubt.

If an underage member of your household has access to your device or account, set a strong password on your account and keep your device locked. Keep a close watch on whether a child or teenager is gaining access to gaming devices.

sixs does not run any advertising or marketing activity targeting minors and does not present any content intended to appeal to minors.

Steps to protect minors

Use a strong password for your account and do not share it with anyone.
Always log out when you finish playing — especially on shared devices.
Use parental control software on your device.
Let family members know that this platform is for adults only.
Be watchful about children or younger siblings using your device.

Responsible gaming FAQ

Self-exclusion is a feature that lets you voluntarily close your account for a set period. To activate it, contact the sixs support team via live chat or email, or do it yourself from your account settings. Once activated, it cannot be lifted before the set period ends.

Yes, lowering your deposit limit takes effect immediately. However, increasing the limit has a set waiting period to prevent impulsive decisions. This is done for your own protection.

First, contact sixs via 24/7 live chat or email — our team is ready to help in Bengali. Also talk to a family member or trusted friend, and if needed, seek help from a professional mental health counsellor.

Talk to them directly and with empathy. Express your concern without blaming them. If needed, let them know about the self-exclusion feature on sixs. Also look into arranging professional counselling or connecting them with a support group.

No. The minimum age to open an account on sixs is 21. Date of birth is verified at registration, and identity may be confirmed via national ID card or passport if required. Accounts belonging to underage users will be closed.

A cooling-off period is generally short-term — from 1 to 30 days. Once it ends, the account is reactivated automatically. Self-exclusion is long-term — it can last several months or years, and cannot be withdrawn before the set period ends.