sixs Privacy Policy

sixs may collect different types of information from you in different situations. This information can be divided into two main categories.

2.1 What You Provide Directly

• At registration — full name, date of birth, mobile number, email address, and preferred username.
• During identity verification — national ID card or passport details, selfie or photo (as part of the KYC process).
• Transaction information — bKash, Nagad, Rocket or Upay account numbers (partial, not full numbers), deposit and withdrawal history.
• Customer service communications — messages and attachments you send via live chat or email.
• Self-exclusion or responsible gaming requests — limits or break details you have set.

2.2 Automatically Collected Information

• Device information — device type, operating system, browser version, and screen resolution.
• Network information — IP address (for approximate location), name of internet service provider.
• Usage patterns — which pages you visit, how long you stay, which games you play, and which bonus offers you take up.
• Cookies and tracking technologies — for session management, saving preferences, and security verification.

sixs does not sell your personal information. However, in specific circumstances, limited information may be shared with trusted partners:

4.1 Service Providers

For payment processing, the minimum necessary information is shared with mobile financial service providers (bKash, Nagad, Rocket, Upay) to verify transactions. These providers operate under their own privacy policies.

4.2 Technology and Game Providers

Pragmatic Play, PG Soft, Evolution, and other game providers may process your session data (such as bet amounts and game results) to operate the games. This is not directly personally identifiable information.

4.3 Legal Obligations

sixs may be required by law to disclose information pursuant to a valid order from a competent court or government authority. In such cases, only information relevant to the legal request will be provided.

4.4 Business Transfer

In the event of a merger, acquisition, or sale of sixs's business, user information may form part of the transferred assets. We will notify you in advance of any such change.

6.1 Data Security Methods

sixs uses industry-standard security technologies to keep your information secure. These include:

• SSL/TLS encryption on all data transmissions — all information sent between your browser and our server is encrypted.
• Passwords are never stored in plain text — they are stored in a hashed format that cannot be reversed.
• Controlled server access — only authorized staff can access data for specific, permitted purposes.
• Anomaly detection technology — automatic alerts for suspicious logins or transactions.

6.2 Data Retention Period

All data is retained while your account is active. Even after an account is closed or deactivated, certain information (such as transaction records) may be retained as required by applicable law for legal and business purposes. Once that period ends, the data is securely deleted or anonymized.

sixs services are strictly for those aged 21 or above. We take age verification steps at registration. If evidence comes to our attention that a minor is operating an account, that account will be closed immediately and the associated information will be securely deleted.

If a parent or guardian becomes aware of any account created using their minor child's national ID card or other documents, please notify our support team immediately. We will act promptly.

sixs reserves the right to change or update this privacy policy as needed. If any significant changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• Inform registered users of the changes by email or via live chat.
• For significant changes, allow adequate notice before the changes take effect.

Continued use of the service after changes have been made will be taken to mean you have accepted the updated policy. We therefore recommend reviewing this page regularly.